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All items shown are wartime originals and are manufactured prior to May
1945. Most items were acquired directly from veteran's estates and have
not been in any collection. |
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Return Policy: We allow a
five
(7) day inspection period from the day you receive the item.
You may request a refund within these seven days if necessary. We use
postal tracking methods to verify the date that the item was received at
the address supplied during purchase. The five days allows
sufficient time for any novice or advanced collector to inspect the item
in question to verify authenticy. We allow refunds (less postage
and insurance) on any items if the buyer communicates the desire to
return the item within the five day inspection period. We suggest
that the buyer send an email describing fully the reasons for the refund
request. The email is a time dated and stamped document that
verifies when it was received. Some consignment items do not carry
return privileges due to consigner's wishes. Please be sure to ask
up front as all items sold as consignments are clearly marked on the
description page. Your purchase is a binding contract and these
terms are legally enforced. A summary of these terms are supplied
with each item sold as documentation to what you have agreed to with
regards to return privileges. We will not be responsible for trying to
get your money back or giving you a refund for an item that was
purchased on consignment. |
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Extended Six Month
Guarantee to Authenticy: On
some items we will occasionally offer an "extended guarantee" that
ensures that the item is a complete, untouched original that has never
been tampered with. In most cases this offering is only for those
helmets of very rare condition or of very high value. This
guarantee is not meant to be the kind of guarantee that lets a buyer
purchase the helmet as if it were "on loan" for as long as they want it
to be in their collection, and then simply "demand a refund or exchange"
because they don't like it anymore or now prefer to buy something else
from someone else. This guarantee implies only that the helmet is
100% authentic and that a refund will be given to any buyer within six
months of purchase if he can document that it is in fact a fake helmet
that has been tampered with. If such a buyer decides he wants to
obtain a refund under these conditions, then he must document at least
three verified letters of testimony stating why the helmet is in fact a
"fake." These letters must come from vendors who have a track
record of success and knowledge and must not be simply letters or a
series of links from an online discussion group that claims whatever it
so pleases. Vendor choice is at the discretion of German-Helmets.com.
Please remember that just because someone in a discussion forum
decides a helmet is "fake" does not mean that it is necessarily so.
These forums are notorious for pranks, false accusations, and poor
judgment on the part of many members in a very uncontrolled manner often
displayed out of pure competition, jealousy, and fraternal support often
representing poor documentation and lack of historical awareness.
This guarantee is not "retroactive" and only covers helmets sold
beginning June 24, 2005 and only if so marked in the terms of sale.
This guarantee does not apply to consignment items of any kind.
Consignment items are not the property of this website and are
being sold only as brokered items based on the consignee's terms.
We will not be responsible for trying to get your money back or giving
you a refund for an item that was purchased on consignment. |
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Forced Returns: We do not allow
individuals to force a return after the seven (7) day inspection period
has expired. Some individuals have taken to threats of law suits,
investigations, and general bad behavior in slandering a person's name
in order to press their case for a refund. Five days should be
sufficient for any knowledgeable collector to determine if the helmet is
really original or not. As noted below, we believe all items
listed are "original" based on our experience. If pressing a case
for a return after the terms of the agreement have expired is your
method of achieving a refund, we recommend that you NOT purchase any
items from the Market Place. We will not refund your money after
the seven (7) day inspection period
due to claims that the item has all of a sudden become "fake", or that
your best buddy on some online discussion forum has deemed the helmet a
"reproduction" years or months after you have purchased your item.
If you keep your item after the five day inspection period it is yours
to keep. As noted above, this is your legally binding agreement of
purchase. We expect you to honor your agreement However, if
you are not happy with your purchase you still retain your "Trade Up"
privileges as noted below. This is our way of saying "the item is
really original whether you think it is or not -- and we'll back it up."
Consignment items have no return privileges unless the consignee states
them upfront. |
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Trade Up: Individuals who have
purchased items through the Market Place are eligible for trade up
privileges. Trade up privileges allow a past buyer the ability to
trade in their previous purchase for items of equal or greater value.
Items traded for those of greater value are used as down payments toward
the purchase of higher priced items. This privilege is only
granted to individuals who have made a previous purchase. This
privilege never expires. However, the trade up privilege does not
grant a cash return privilege after the seven (7) day inspection has long
since expired. In addition, the trade-up feature is not always
available for items listed by consignment. Consignee's generally
want their cash from the proceeds of the sale and are not interested in
trades. However, you are welcome to inquire about trade-in
eligibility on consignments if desired. Items purchased previously can only be traded in in
the manner outlined by these rules. We do not accept trades of any kind other than those
stated. |
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Layaway Payments: We will
accept layaway payments on any item valued at more than $500.
Layaway terms state that you must supply a minimum of 50% of the total
purchase price with no more than two payments to achieve final payment
of the full purchase price including postage and insurance.
Failure to pay for the item within 60 days of initial deposit means that
you will forfeit any funds paid. Initial deposits of 50% are
non-refundable. You will receive a written document to this effect
which is your legally binding agreement. Not all items are
available for layaway so please inquire first before assuming that one
is. Layaway items have no return privileges. |
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Authenticy: We guarantee
that all items are sold as "originals" meaning that we believe them to
be manufactured prior to May 1945. The word "guarantee" is to mean
that we certify to the best of our knowledge that the item is as
described and meets all standard and conventional descriptions of known
originals. We recognize that some items may be controversial in
nature or may receive negative comments from some collectors. It
is your obligation as buyer to research the item you wish to buy before
you decide to make a purchase decision. The term "guarantee" does
not imply that you can use a forced return effort well after the terms
of the sale have concluded. Any item that displays postwar
modification or alteration detectible to us will be described as such. |
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Payments: All funds delivered
must be received in US dollars. We do not accept credit card
payments. Payments can be made in cash, cashiers
checks, money orders, and
www.paypal.com. All
www.paypal.com payments must include a 5% surcharge on
the total to account for PayPal's high transaction fees. Please indicate your payment method at the
time of purchase. Personal checks must clear (generally 10-15
days) before any item is shipped. This is due to past experience
with individuals who write bad checks and fail to honor their purchase
agreements. |
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Postage and Insurance: You are
required to bear the costs of both postage and insurance on all items.
We will only ship items by Priority Mail with delivery confirmation and
full insurance. Overseas shipments are sent by tracked and
verified air mail post. If not included in the total price listed,
please inquire about the full cost of
shipping at the time of purchase. |
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Item Hold: We will hold any
item for ten (10) days beginning the day we receive your request to
purchase. The hold status remains in effect for the ten days
during which we expect full or partial payment according to the terms
outlined above. Please do not request a hold on any item unless
you really intend to make the purchase. Failure to make purchase
will place you on a list of "bad customers" who will be band from any
further purchases. This list is also shared with other vendors
from time to time. |
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Consignments: We accept
consignments on items that fit the general theme of German-Helmets.com.
Not all consignments will be accepted. However, we are interested
in helping you sell your original World War II items. Please
contact us for additional information on consigning items for direct
sale in the Market Place. |
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